How do we place an order?
Contact customer service - Toll free: 1 866 760 1133
FAX: 1 905 760 1136
Email: socks@dotlinedesign.com
Contact your salesrep: see Salesrep Finder for your local salesrep.
Internet: see Becoming a Member
What is the minimum order?
Minimum Order; Total order to exceed $100 - Socks: 6 pairs of same style, and size, Tights: 3 pairs of same style, and size
What is the shipping point?
FOB: Dot-Line Design Warehouse in Vaughan, ON
What is the delivery method?
As per customer direction, or if not stated: cheapest
What is the return Policy?
Dot-Line Design unconditionally guarantee's your satisfaction.
Please call Customer Service at 1 866 760 1133 for your return authoriztion number if you are not satisfied with our product. Returns can not be accepted without authorization.
Returns can not be accepted after 30 days.
How do I make payments?
Invoices are attached to each shipment.
Payment is due 30 days from invoice date to credit approved customers.
"We accept; cheques, VISA, Mastercard."
To get credit approval please request a credit approval form from Customer Service.
What are the benefits of becoming a member?
Promotions: Access valuable offers and Specials.
Internet ordering: Save time and money with our easy order guide.
Catalogue: Use our on-line catalogue(link) to find out more.
How can I become a member?
Go to the Members section and click New Member
and follow the easy sign up form and submit.
We will confirm your membership ID within 48 hours and begin saving immediately.